Terms of Use

Last updated: November 2025

These Terms of Use set out the conditions for using FOLO-UP (“we”, “us”, “our”) and our websites, including folo-up.org and any subdomains (together, the “Site”).

1. Who we are

FOLO-UP is a service by Irelco Ltd (Company No. 15377065, England and Wales). Our mission is to improve online product safety by monitoring unsafe products, tracking marketplace responses, and providing tools for reporting and analysis.

2. Acceptance of these terms

By using the Site, you agree to these Terms of Use. If you do not agree with these terms, you should not use the Site.

3. Use of our content

Unless stated otherwise, the content on this Site is owned by or licensed to Irelco Ltd. You may:

  • link to our pages from your own website or social media
  • quote short excerpts with clear attribution and a link back to FOLO-UP

You must not copy or republish substantial parts of our content, code, or data without our prior written permission.

4. Your responsibilities

You agree that you will:

  • use the Site lawfully and responsibly
  • not attempt to gain unauthorised access to our systems
  • not submit knowingly false, misleading, or malicious reports
  • respect the privacy and rights of others when using our services

5. Information we provide

FOLO-UP aims to provide accurate and up to date information about unsafe products and marketplace responses. However:

  • our information is based on sources available at the time, including official recalls, alerts, and data from third parties
  • we cannot guarantee that our information is complete, error free, or that it covers every unsafe product in the market
  • nothing on this Site is a substitute for your own checks, product instructions, or professional advice

Please also read our Disclaimer.

6. Links to other sites

The Site may contain links to external websites. We have no control over the content or availability of those sites and are not responsible for any loss or damage arising from your use of them.

7. Accounts and access

Some FOLO-UP services may require you to create an account or be given access as part of a subscription or collaboration. You are responsible for keeping your login details secure and for all activity on your account. We may suspend or terminate access where we reasonably believe our services are being misused or security is at risk.

8. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any loss or damage arising from:

  • your reliance on information provided on the Site
  • any interruption, delay, or unavailability of the Site
  • events beyond our reasonable control

We do not exclude or limit our liability where it would be unlawful to do so, for example for death or personal injury caused by our negligence or fraud.

9. Changes to these terms

We may update these Terms of Use from time to time. Any changes will be posted on this page with a new “Last updated” date. Your continued use of the Site after changes are published means you accept the updated terms.

10. Contact us

If you have any questions about these Terms of Use, please contact us.