woom ORIGINAL 6 and woom OFF/OFF AIR 5 & 6
Recalls Reference: 2411-0062
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- Description
- The crank set consists of 2 crank arms, 1 black aluminium chainring, and 1 black aluminium chainring guard.
- Brand
- woom
- Shop
- Unknown
- Country of Origin
- Austria
- Risk Level: Not provided
-
The cranks on the affected models can fatigue and break during use, which could result in the user falling from the bike and injuring themselves.
The products do not meet the requirements of the General Product Safety Regulations 2005. - Corrective Action
- Modification programme.
Woom requests that owners of the affected woom ORIGINAL, woom OFF or woom OFF AIR please refrain from riding their bikes until the cranks have been replaced by a specialist.
Please access the Online Crank Checker here: https://www.surveymonkey.com/r/BZJQDB3 to check if your model is affected. If yes, order the newest woom crankset for free and find your nearest woom dealer using the woom retailer search function: https://intl-checkout.woom.com/apps/dealerlocator . Once you have located your nearest dealer, you can make an appointment to get your cranks replaced for free.
Please access the woom safety notice here: https://help.woombikes.com/article/1242-safety-notice-cranks for further details. For any further questions please contact productsafetyEU@woom.com. - Product Type
- Hobby / sports equipment – Children’s bicycle
- Document Type
- Product Safety Report
- Updated
- 2025-12-16
- Summary
- Product: woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020)
Hazard: The product presents a risk of injuries as it has been identified that the cranks can fatigue and break in use.
Corrective action: The manufacturer has initiated a modification programme to correct the safety issue. - Original Link
- View original alert
- PDF Document
- 📄 View PDF
📦 Marketplace Monitoring Summary
All known interactions between this product and monitored online platforms.
| Platform | Matched | Unmatched | Removed | Appealed | Rejected | Success % |
|---|---|---|---|---|---|---|
| amazon.co.uk | 0 | 0 | 0 | 0 | 0 | N/A |
| ebay.co.uk | 0 | 0 | 0 | 0 | 0 | N/A |
| aliexpress | 0 | 0 | 0 | 0 | 0 | N/A |
| temu | 0 | 0 | 0 | 0 | 0 | N/A |
| etsy | 0 | 0 | 0 | 0 | 0 | N/A |
| wish | 0 | 0 | 0 | 0 | 0 | N/A |
| alibaba | 0 | 0 | 0 | 0 | 0 | N/A |
First Match: 2025-12-16 16:03:19
Last Match: 2025-12-16 16:03:19
🔗 Individual Listings Found Online
| Platform | Link | Matched Title | Matched At | Status |
|---|---|---|---|---|
| amazon.co.uk | View | woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020) (24110062) | 2025-12-16 16:03:19 | Unknown |
| ebay.co.uk | View | woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020) (24110062) | 2025-12-16 16:03:19 | Unknown |
| aliexpress | View | woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020) (24110062) | 2025-12-16 16:03:19 | Unknown |
| temu | View | woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020) (24110062) | 2025-12-16 16:03:19 | Unknown |
| etsy | View | woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020) (24110062) | 2025-12-16 16:03:19 | Unknown |
| wish | View | woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020) (24110062) | 2025-12-16 16:03:19 | Unknown |
| alibaba | View | woom ORIGINAL 6 (2016–2020) and woom OFF/OFF AIR 5 & 6 (2019–2020) (24110062) | 2025-12-16 16:03:19 | Unknown |
🛒 Marketplace 12 hits currently being tracked by FOLO-UP
Back to RecallsLast updated: 10 October 2025
This page is for general guidance. It does not replace legal advice or official guidance from EU or UK authorities.